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Service design + build

I help organisations to create successful and sustainable user experiences. I use classic business analysis and modelling techniques as well as Design Thinking, Lean UX and agile frameworks to create services that work for the business as well as the user.  

 
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Business writing for busy consultants.

I also offer blog writing and editing, web + intranet copy, presentations, training materials, white papers and reports, for consulting and professional services firms.

Toolkit.

Stuff I use to get work done and keep my business under control.

 

Photos by rawpixel.com ,  Barn Images on on Unsplash.