I can help you create successful and sustainable user experiences.
I use classic business analysis and modelling techniques as well as Design Thinking, Lean UX and agile frameworks to create services that work for the business as well as the user.
Business writing for busy consultants.
I also offer blog writing and editing, web + intranet copy, presentations, training materials, white papers and reports, for consulting and professional services firms.
Consistency is a key element of good product design, but you don't need Design QA to achieve it. Work on your existing processes instead.
As designers, we think we know all about user research methods. But what’s it like to be a user tester, and what can we learn from sitting on the other side of the table?
There are good ways and bad ways to clean up your email list for GDPR. Here are a couple of examples.
Stuff I use to get work done and keep my business under control.
Photos by rawpixel.com , Barn Images on on Unsplash.